People optimisation for lasting growth
Use our SYNCAP framework to drive long-term success in your organisation. We align your people strategy toward achieving business-wide goals.
Build the bridge where people meets purpose to focus your team towards long-term growth
With our people-centred philosophy and SYNCAP framework to set your vision in the right direction, you’ll build a workplace culture where passionate, driven professionals are inspired by focused goals.
Strategic success through our SYNCAP framework
Find out how we create better people-powered outcomes with our customisable SYNCAP framework.
Capability assessment scoring
Capability assessments are crucial for understanding the current operational levels of individuals, teams, and the organisation as a whole. They help identify gaps and areas for improvement, and guide targeted adjustments that align with strategic goals. Our SYNCAP capability assessment process is designed to provide deep insights, overcome communication barriers, and foster open collaboration. This approach enables professionals to find purpose in their careers while ensuring the organisation operates effectively to achieve its strategy. By creating strategic benchmarks, understanding roles and development paths, and identifying key areas for improvement, we help you align team capabilities with your organisational objectives and develop pathways for continuous growth and enhanced contributions.
- Create strategic benchmarks for insightful assessment
- Understand role and development paths for professional growth
- Identify areas to focus efforts for optimal improvement
Capability based recruitment
Successful hiring and onboarding involve finding the right candidate for the right team at the right time and providing ongoing development. We all know the cost of recruitment choices that don’t fit or meet expectations. We simplify this process by identifying better candidates and helping you fast-track new team members to full productivity. Our approach ensures their talents and capabilities are fully utilized, and we set them on a development plan that adds value to your organization. We coach you through our capability-based recruitment process, guiding you with clear requirements, insightful interview questions, and a better understanding of each candidate’s role in your team, both now and in the future.
- Understand capability requirements – existing internal capability strengths and ideal traits for a candidate
- Provide capability-based interview questions to determine capability levels of interviewees
- Understanding capability requirements for particular teams and ideal factors for a dynamic fit
Learning & development
Take out the guess work of identifying the learning and development needs of your staff. Capability focused development with our SYNCAP assessments provides your organisation with tools to curate the ongoing training of your teams. Strategic plans provide team members with confidence in navigating their personal learning & development, self motivation for growth, and improves your return on investment through targeted programs. We help you align the necessary knowledge and skills to your organisations current and future needs, and present more attractive career paths for your team.
- Clearly defined career trajectories through goal aligned training
- Targeted skill & knowledge acquisition to meet organisational needs
- Improve ROI with strategic, capability-based development plans
Talent management
Success is achieved through the alignment of effective teams, strategic goals, and efficient, useful tools. Finding an enduring balance of these three elements in your organisation is a challenge that requires clarity and flexibility in your strategic thinking. Through our SYNCAP framework, we guide you to finding this alignment. Our capability talent management plans will identify the key contributors in your organisation, help you build a runway to unlock their potential, inspire greater contributions, and improve knowledge and skill diversity to mitigate talent-risk. We help you build robust teams who are focused on your strategic goals, and with the capabilities to secure long-term success.
- Retain industry-leading talent with fulfilling careers
- Create efficient, focused teams with capable leaders
- Mitigate talent-risk and avoid operational downtime
Capability scorecards
SYNCAP Capability Scorecards are the core of our framework and create the foundation of your people optimisation strategy. We collaborate with you to customise our scorecards to reflect the range of capabilities required in your organisation. For each role, you determine the required capability, and we guide your teams through a collaborative scoring process that provides an exceptionally clear, company-wide view of your current position. When developed according to your organisations needs and strategic direction, these scorecards are powerful tools to measure the individual capabilities of your team members, and go on to provide a full suite of benefits to your people strategy.
- Align current and required capability level to strategic direction
- Enable recruitment for capability to meet desired outcomes
- Determine learning and development needs of individuals and teams
- Identify & incentivise emerging talent in an organisation
Our Unique Advantage
At Challenge the Way You Think, we have a people-first approach. We support a culture of collaboration that empowers teams to set and meet shared goals guided by a focused strategy.
Insightful Data
The SYNCAP framework provides comprehensive insights into your team’s needs, capabilities, strengths, and opportunities for growth, and enables at-hand organisation-wide progress reporting.
Right People, Right Time
Our approach helps you hire individuals with the necessary capabilities to meet your strategic objectives and simplify decision-making.
People-Focused Approach
We champion a people-centered strategy for optimising talent through carefully designed pathways, leading to robust, more engaged teams.
Easily Identify and Track Talent
The SYNCAP capability assessment tools enable effortless tracking of team members as they progress through planned career paths.
Demonstrate ROI on Upskill
Our tools enable you to clearly measure and showcase the value gained through your learning and development initiatives.
Laminex New Zealand
Driving a customer experience strategy
How we helped Laminex New Zealand optimise their Customer Service Centre by focusing on people, operational practices, and business improvement, leading to a 10-point increase in the Net Promoter Score, staff promotions, and new role implementations, achieving significant positive outcomes.
How we work with you
We provide a range of flexible services for organisations who seek to improve their business through people optimisation. Through the initial stages, here is what you should expect.
Contact our team
Fill our website form, or reach out by email or phone, to book a meeting for the time & place of your preference.
Share your goals
In our initial consultation, we’ll discover the scope of your needs, examine your goals and existing strategies, and identify any potential obstacles on the road ahead.
See our process
Next, we explain our philosophy, our SYNCAP framework, and the steps we take as part of our core process to bring you from where you are, to where you want to be.
Discuss options
From here, we’ll talk through the options we can offer you, and together, find the right level of support for your unique circumstances.
Begin our partnership
We get to work, and start strategising on how to bring the power of people optimisation to your organisation.
Frequently asked questions
During the implementation of the SYNCAP framework into your organisation, we help you build a connection between your strategic direction and your individual & team capabilities. This link is critically important to the outcomes you achieve through people optimisation, but you aren’t on your own.
We work closely with you to assess and update your stated organisational goals, and teach you to identify your required people capabilities. With our support, your initial capability scoring will be accurate and insightful, and we’ll give you the tools to update and redefine them to continue to drive long-term growth and success.
Our team, if required, will guide both managers and individuals through your assessment scoring process as we believe it creates the most accurate reports. We aim to help you create a culture of open collaboration and inspire a sense of accountability and purpose throughout your entire organisation.
The capability assessment helps identify the strengths and interests of individuals, enabling you to strategically align them with current and future opportunities within the organisation. Not only will you empower your team to achieve more, but you also provide appealing career paths to top-talent and give your people a sense of purpose and progress.
Absolutely. Beyond the higher-level planning we guide you through in our people optimisation efforts, we also bring our people-first philosophy to education courses. With EDUStack, our efficient, targeted education tool, you can further enhance your team’s skills and knowledge with flexible courses that conform to your capability talent management pathways.
We recommend that you re-assess capability scores 8-12 months after your first assessment to track improvement and observe where capability levels have increased. This will allow you to identify the effectiveness of your Learning and Development programmes and measure the return on investment.