See our philosophy in action

Explore our past successes, the challenges overcome, and the benefits found with our people-first SYNCAP framework.

Case studies of our favourite clients
Laminex New Zealand

Driving a customer experience strategy

How we helped Laminex New Zealand optimise their Customer Service Centre by focusing on people, operational practices, and business improvement, leading to a 10-point increase in the Net Promoter Score, staff promotions, and new role implementations, achieving significant positive outcomes.

Avanti Finance

Aligning people to strategy for organisational growth

Avanti Finance has provided finance to buy a car, pay a bill or buy a home to nearly 100,000 customers. They are an award winning organisation who continues to evolve to meet the needs of people all over New Zealand.
AUT (Auckland University of Technology)

Strengthening organisational capability at AUT

How we helped Auckland University of Technology (AUT) identify and develop six priority organisation-wide capabilities through a facilitated workshop, resulting in executive-approved scorecards and alignment with strategic goals, enhancing both student and staff experiences.